USA SHIPPING
FREE Shipping over $100 USD - USPS First class Parcel or UPS - Tracked delivery in 3-5 business days
$4.95 USD - Flat Rate Shipping - USPS First class Parcel or UPS - Tracked delivery in 3-5 business days
$9.95 USD - Fedex - 2 Business Day tracked delivery (order by 1pm MDT for same day dispatch).
$44.99 USD - Next working day tracked delivery (order by 1pm MDT the day before).
CANADA SHIPPING
IMPORTANT - Canada Post is currently on strike. Courier shipping options only will display at checkout. Expect some potential delays for some orders with DHL if they use Canada Post for final mile delivery. We currently recommend UPS for most reliable method.
CAD $19.99 - $39.99* - DHL Courier Standard / UPS Standard - Tracked delivery in 7-11 business days
CAD $34.99 - $69.99* - DHL Courier Express / UPS Expedited - Tracked delivery in 1-4 business days
Important - All duties and taxes are included at checkout so you have full visibility of customs related costs. There will be no additional customs duties or taxes once an order is placed.
*Shipping rates will vary depending on order quantity & value, and shipping location.
AUSTRALIA & NEW ZEALAND SHIPPING
AUD $29.99 - $44.99* / NZD $39.99 - $45.99* - DHL Courier Standard / UPS Standard - Tracked delivery in 7-11 business days
AUD $68.99 - $84.99* / NZD $79.99 - $89.99* - DHL Courier Express / UPS Expedited - Tracked delivery in 1-4 business days
*Shipping rates will vary depending on order quantity, value and shipping location. Final shipping cost & delivery times shown at checkout.
Important - All duties and taxes are included at checkout so you have full visibility of customs related costs. There will be no additional customs duties or taxes once an order is placed.
WORLDWIDE SHIPPING
Shopping from the UK or Europe? Visit kapowmeggings.co.uk for cheaper, quicker shipping.
For all other countries rates between:
USD $14.99 - $34.99* - DHL Courier Standard - Tracked delivery in 7-21 business days
USD $34.99 - $79.99* - DHL Courier Express - Tracked delivery in 3-7 business days
*Shipping rates will display in your local currency will vary depending on order quantity & value, and shipping location. Final shipping cost & delivery times shown at checkout.
Important - All duties and taxes are included at checkout so you have full visibility of customs related costs. There will be no additional customs duties or taxes once an order is placed.
Kapow is an American company. Our products ship from Wyoming, USA. Our warehouse time zone is USA Mountain Daylight Time (MDT), which is 7 hours behind Greenwich Mean Time (GMT -7)
Order cut-off time for same day dispatch is 1pm MDT.
We ship via USPS, UPS, FEDEX & DHL from the USA, and our shipping times & guarantees are based on us relying on their service. We also adhere to USA public holidays.
CUSTOMS TAX / DUTY FEES FOR INTERNATIONAL ORDERS
Important notice on Customs: We use DDP (Deliver Duty Paid) shipping methods for International orders. This means all duties and taxes are included at checkout so you have full visibility of customs related costs. There will be no additional customs duties or taxes once an order is placed.
Our shipping times are based on those given to us by our carriers, and we cannot control for any customs delays.
SHIPPING PROTECTION / DELIVERY INSURANCE
We recommend selecting Navidium Shipping Protection when you place your order. For a small fee (usually around $1-$3 USD or local currency equivalent, the exact cost is calculated on the size of your order), this will guarantee replacement or a refund in the event of any Loss or Theft that occurs during delivery. For any questions, please email us at info@kapowmeggings.com.
Navidium Shipping Protection is available during the checkout process, and looks like this:
Kapow will not be responsible for lost or stolen packages that deselect Navidium Shipping Insurance.
Note:
- Claims must be submitted to info@kapowmeggings within 7 days of the order being lost or stolen.
- When refunding an item, Navidium Shipping Protection covers the subtotal of the order excluding shipping costs, taxes, and the Navidium Shipping Protection charge.
- Navidium Shipping Protection does not cover a wrong address entered at the time of placing the order.
- Navidium Shipping Protection does not cover an order stuck in international customs. The customer is responsible for any customs fees associated with their country of residence.
- If damaged, Navidium requires further evidence of the customer’s damaged item (i.e. more photos, videos, etc.).
- If stolen, Navidium requires evidence of a police report on orders over $150 USD or local currency equivalent
If any of these occur, reach out to us at info@kapowmeggings.com and we will do our best to get you sorted out where possible!
RETURNS & EXCHANGES
We want you to be 100% happy with your Kapow Meggings purchase. If you’re not happy for any reason, return your item(s) in their original condition (not worn other than to try on) for a full refund or exchange. For hygiene and safety reasons, we only accept underwear returns / exchanges for items that have not been tried on. Our return period is 30 days from receipt of item. Sale items can be exchanged or returned for store credit, but are not eligible for refunds.
If you would like to return or exchange your order for any reason, <click here to go to our returns portal>
Refunds exclude shipping costs unless item damaged or faulty.
A $4.95 restocking fee applies to change-of-mind Refunds. Restocking fee is not applied to Exchanges, Store Credit, or Returns due to product faults.
To be eligible to use the prepaid returns portal you must have purchased through our website kapowmeggings.com
ON REQUEST
If you have a bulk order, or need specific shipping requirements please email us at: info@kapowmeggings.com
MILITARY DISCOUNTS
All active duty, retirees and veterans of the United States Armed Forces, as well as first responders (law enforcement, fire, and EMS), are eligible for a 10% discount on all products when ID is provided.